Cluster startup problems solved - back to normal

Earlier today we had to restart the cluster to address the petition system problems, players could not contact customer support. Although the petitions were fixed, the restart was not done properly so we had to restart again to address the lag which occurred. However, the problem was more complex, the load balancing and intra-cluster connections went haywire when so many people reconnected. We found a workaround so everything is back to normal. We're very sorry for the inconvenience.