Email petition system malfunction
Our email support has not been working properly since the 24th. That means that all emails sent out by support staff since the 24th have in all probability failed to reach their destination.
We therefore ask everyone with outstanding petitions to log into the support site, to see if they were among the players that did not receive their answers last week.
The problem causing this has been identified and fixed and the fix will be deployed in tomorrow's downtime, on the 29th.
We sincerely apologize for the inconvenience this has caused.