Tranquility connection issues November 1st | EVE Online

Tranquility connection issues November 1st

Dear players.

We suffered a connection loss to our hosting center in London at 06:20, resulting in the majority of our players losing connection to the game. The cause for this is was a break-in at a major internet provider in London.

Further problems were earlier during the evening with server node outages, these were due to human error. Executions have taken place, as needed.

Incidentally, our upgrades today include a connection to another network provider, hopefully preventing this from happening again.

Another effect of the problem was that the GM team could not answer petitions for the last few hours. We apologize for this disruption in service.

GM Arkanon