Dear Players of EVE

Due to the extreme load we have been experiencing at Customer Support the last weeks, we have not been able to answer all requests as fast as we would have liked to. We just want to assure you that all unanswered requests are waiting in line and will be processed as soon as possible and we are working 24/7 on making our response times more acceptable. Please accept our apologies for any inconvenience this might have caused and thank you for the patience! -EVE ONLINE Customer Support Team-