Live Dev Blog - Customer Support
Our speakers starts out with introducing themselves, what they do in their job as senior Game Masters. They then answered player questions taken both from a forum thread as well as from the in game channel.
Xamother - Senior Game Master
Xhagen - Senior Game Master
Retrofire - Senior Game Master
Nova - Senior Game Master
You can either listen to the recording in the flash player just below, or download it from here and listen to it in your own mp3 player.