Recent Tranquility Cluster Uptime

As you probably noticed, we've had 7 unscheduled downtimes in the last week. This doesn't only cause considerable problems for players in the middle of combat, but also other situations that are vulnerable for crashes. These situations can be anything from the state of a Starbase shield to Agent mission status.

We have now tracked down what we believe caused most of these downtimes, and it can all be traced to database errors. We sincerely apologize for any inconvenience this may have caused and assure you that we also feel that this level of service is inadequate. We will continue to monitor the situation and focus our efforts in making sure this doesn’t happen in the future.

Now for some good news, we're still testing the new "Dragon" code branch on Singularity, which we expect to be deployed to Tranquility within the next 3 weeks, depending on testing effort. It contains fixes, improvements and optimizations to both server and client.