Network problems resulting in players unable to access Tranquility (Updated 27th)

Some players are having problems connecting to Tranquility, which looks like network problems somewhere close to our internet backbones. We are aware of the problem and are working on getting it fixed. We have tried fixing it on our end, which might encourage usage of alternative routes to our hosting center. It seems to have helped a number of people but we are still investigating what could have caused this.