Not again ... | EVE Online

Not again ...

2003-08-30 - By CCP Red Button

I wasn't on duty but I'm gonna try and update you on what is and was happening. At approximately two o'clock today one of two critical switches on the backbone network in front of the database failed. This shut the cluster down to half capacity and cut the connection customer support has to the cluster. It took about 4 hours to get an engineer on location to install a replacement. In the middle of the replacement from what I understand there was a power failure in the cluster cabinets. The faulty wiring took a while to locate and repair. Finally now everything is working again and from what I understand they are rebooting the cluster. I will talk to the guys and explain here in more detail once things return to normal.

There seems to be no end to our problem streak these last two weeks.... :(