Welcome back to Tranquility

Pilots,

After an unexpectedly long downtime following the physical relocation and updating of the Tranquility server cluster, we welcome you back to the EVE universe. For those of you not following along at www.eveonline.com, Twitter and Facebook, we discovered an issue during the final testing of the database configuration which, once fixed, required a few more layers of testing before we could begin the process of bringing the server back online. This downtime has been unprecedented in many ways and CCP understands its responsibility to address it as such. Once our database team catches some sleep, they will write a dev blog detailing the delay, our decision process for extending the downtime and the steps we took to bring back New Eden as stable as possible. That will be posted in the dev blog section on www.eveonline.com.

In gratitude for your patience and after consulting the Council of Stellar Management, we will give an extra pool of skillpoints to all accounts (paying and trial) that were active at the beginning of this downtime, on one character per account [see below for more information]. This skillpoint pool will be appropriately sized for the downtime time frame, universal across all accounts regardless of character attributes/implants and may be applied as each player wants.

This will be done through a new system in the development pipeline, currently scheduled for deployment next Tuesday’s patching opportunity* during regularly scheduled downtime. Since it has been “hot dropped” into the development plans, we will be providing step-by-step instructions for how to use it as soon as possible.

Thank you again for your understanding and patience. Please feel free to discuss this in this official thread.

Fly Safe,

The EVE Online Development Team


*Coincidentally, next week we had already been planning to give another gift to all pilots. More on that gift Soon ™.


 

Skill point reimbursement will be provided to the character with the highest number of skill points on an account. More information about the procedure can be found in this knowledge base article.