Support site problems fixed.
The problems that have been affecting our support systems for the past couple of days have now been fixed. Because of these problems we had a high number of duplicate and outdated issues in our queues, and have sent a reply to everyone that had a new incident in our queue asking them to update it if they still require assistance. The support queues are now slowly getting back to normal and we excpect to be back at normal reply times within the next couple of days.
Thank you for your understanding and patience.
The EVE Online Support Team.